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Opscale is an operations management platform built for restaurants, cafés, bars, and hotels. It combines time-based checklists, standard operating procedures (SOPs), and team management in one system. Managers create daily routines like opening, mid-service, and closing checklists that automatically appear on employees' screens at the right time. Tasks sync in real time across all devices, so the entire team stays aligned without constant reminders.

You create tasks and schedule them relative to your opening or closing time, or at a fixed time of day. Opscale automatically generates the day's checklist and shows each task to your team when it is due. If your opening hours change for weekends or seasons, all relative tasks adjust automatically. Completed tasks update in real time across every device, giving managers full visibility without being on the floor.

The setup wizard guides you through industry selection, opening hours, and template selection to get the basics ready in minutes. You can also upload your existing paper checklists as PDF or photo, and AI will automatically extract tasks, routines, and SOPs, so you can go from paper to digital in a single session.

No. Opscale runs entirely in the browser on any device, phones, tablets, and computers. Your team can start using it immediately without downloading anything from an app store. You can also add Opscale to your home screen for a native app-like experience.

SOPs (Standard Operating Procedures) are step-by-step guides that document how tasks should be done. In Opscale, you create SOPs with formatted text and images for anything from recipes and cleaning procedures to equipment instructions and service standards. Employees access them directly from their checklist, which reduces training time for new hires and ensures consistent execution across every shift.

Opscale is simple enough that employees need very little training to get started. When you invite a team member, they receive a quick interactive onboarding that walks them through everything they need to know. Just send the invite and your new team member will be ready to go when they join.

Yes. Opscale makes it easy to manage multiple locations from a single account. Each location gets its own opening hours, areas, checklists, and team members with permissions, so you can standardize routines across all sites or customize each one independently. The Starter plan includes 1 location, Professional includes 2, Business includes 5, and Enterprise supports unlimited locations.

Opscale offers four plans — Starter, Professional, Business, and Enterprise — each with a flat monthly price. All plans include a 14-day free trial. Plans differ by the number of locations and staff members included. Visit our pricing page for current rates.

Opscale is designed for hospitality and service businesses including restaurants, cafés, bars, hotels, bakeries, nightclubs, and retail stores. Whether you run a single café or a chain of restaurants, the platform adapts to your industry with dedicated templates, flexible scheduling, and role-based permissions that scale with your team.

Yes. Tasks in Opscale can be scheduled relative to your opening or closing time, which means they adapt automatically when your hours differ between days or change for a new season. If you open at 8 AM on weekdays and 10 AM on weekends, your opening routine shifts accordingly without any manual updates. You can also set special hours for holidays or events without affecting your regular weekly schedule.

Yes. Opscale replaces paper checklists with digital, time-based task lists that generate automatically every day. Tasks appear on your team's devices at the scheduled time, and completion status syncs across all devices in real time. Every completion is recorded with user and timestamp.

Opscale is designed specifically for hospitality operations, not adapted from generic project management. Key differences include scheduling relative to opening hours, multi-step sequences for complex routines, a dedicated OpsCenter for frontline staff, industry-specific templates, AI-powered setup and ongoing AI assistance, and real-time synchronization across all devices. These features address the unique demands of shift-based, time-sensitive operations that general task tools are not built for.

Yes. During setup, you can upload your current checklists as PDF files or photos. AI analyzes them and automatically creates tasks, sequences, and areas in Opscale. You can review and adjust everything before finalizing, so nothing gets lost in the transition. You can also upload multiple documents at once.

The built-in AI assistant is available from the manager dashboard. It understands your location, schedule, industry, and language, so you can ask it questions about your operations, get suggestions for improving routines, troubleshoot scheduling issues, or get help setting up new tasks and SOPs. It supports file uploads too, so you can share documents for analysis. Each subscription tier includes a monthly message allowance.