Cookie Policy

Last updated: 8 February 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve their efficiency, and provide information to website owners. This policy also covers similar technologies such as browser local storage.

2. Our Approach to Cookies

Opscale uses only strictly necessary cookies that are essential for the operation of the Service. We do not use:

Because we only use strictly necessary cookies, no consent banner is required under the EU ePrivacy Directive (2002/58/EC) and the Danish Executive Order on Cookies (cookiebekendtgørelsen, BEK nr 1148 of 09/12/2011). Strictly necessary cookies are exempt from the consent requirement under Article 5(3) of the ePrivacy Directive.

3. Cookies We Use

The following cookies are set by the Opscale application:

3.1 Authentication Cookies (set by Clerk)

CookiePurposeDurationType
__sessionMaintains your authenticated sessionSessionStrictly necessary
__client_uatClient-side auth state synchronizationSessionStrictly necessary
__clerk_db_jwtDevelopment mode authenticationSessionStrictly necessary

3.2 Application Cookies (set by Opscale)

CookiePurposeDurationType
localeStores your language preference (en/da) so the app displays in the correct language1 yearStrictly necessary
opscenterIndicates that the device is in OpsCenter mode, ensuring employees cannot exit to the Manager dashboard without a PIN30 daysStrictly necessary
pin_bypass_okOne-time flag that permits exiting OpsCenter after correct PIN entryCleared immediately after useStrictly necessary
activeLocationIdRemembers the selected location for navigation continuity30 daysStrictly necessary

3.3 Marketing Site Cookies

CookiePurposeDurationType
NEXT_LOCALEStores the selected language for the marketing website1 yearStrictly necessary

4. Browser Local Storage

In addition to cookies, we use browser local storage for client-side preferences. This data never leaves your device and is not transmitted to our servers:

KeyPurpose
themeLight or dark mode preference
preferredCurrencyBilling currency preference (DKK/EUR/USD)
activeLocationIdRemembers the selected location
opsAreaDefaults_*Default area filter preferences for OpsCenter

5. How to Manage Cookies

You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent the Service from functioning correctly.

Common browser cookie settings:

6. Changes to This Cookie Policy

We may update this cookie policy if we change how we use cookies. If we ever introduce non-essential cookies, we will implement a consent mechanism before setting those cookies, in accordance with the ePrivacy Directive and applicable Danish law.

7. Contact

For questions about our use of cookies:

Opscale Group
Email: info@getopscale.com

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